Premier Dead Sea Cosmetics is a professional company and employs various quality controls to ensure that when customers order Premier Dead Sea products, that they receive items that match the condition they were intended to be received in by Premier Dead Sea. Official Skin Care is the only authorized distributor of Premier Dead Sea Cosmetics Products for sales on the Amazon platform. As such, any warranty / guarantee in the United States or Canada is honored only with valid proof of purchase from the Official Skin Care Amazon storefront, to ensure that our rigorous quality controls are maintained until customers receive our products. Please beware of shopping from unauthorized sellers and / or websites which may sell inauthentic Premier Dead Sea Cosmetics products. A possible indicator of a damaged, non-genuine item is a low price point. Do not use unsealed products (without its original cellophane wrap). Damaged skin care products may have an irreversible negative effect on the face.